Privacy Policy
Your privacy is important to us. This Privacy Policy explains what information EvoPatterns collects from users, how we use and protect that information, and the choices you have regarding your personal data. By using our Site and Services, you consent to the data practices described below.
1. Information We Collect
- Personal Information: When you create an account or place an order, we collect personal details such as your name, email address, billing/shipping address, and payment information. If you fill out forms (like a contact form or pattern request), we may also collect information like your phone number or company name.
- Usage Data: We automatically collect certain information when you visit our Site, including your IP address, browser type, device type, pages viewed, and the dates/times of access. We might use third-party analytics tools (like Google Analytics) to help gather and analyze this data for trends and statistics.
- Cookies & Tracking Technologies: We use cookies and similar technologies to enhance your experience on our Site. Cookies are small text files stored on your device to remember your preferences and activity. For example, they help keep you logged in, remember items in your cart, or track aggregate usage of our website. You can manage cookie preferences via your browser settings or our cookie consent banner (see “Cookies & Tracking” below for more details).
2. How We Use Your Information
EvoPatterns uses the collected information for various purposes:
- To Process Transactions: We use personal and payment information to process your orders, complete the digital delivery of pattern files, and provide receipts/confirmations. For instance, your email is used to send order confirmations and download links.
- Account Management: Your information allows you to log in to your account, view past purchases, and manage subscriptions or preferences. We also use it to authenticate users and secure accounts.
- Customer Support: If you contact us with questions or issues, we will use your information (such as order history or the details you provided) to assist you. We keep records of support correspondence to better serve you in the future.
- Communication: We may send you service-related communications (e.g., important updates about your account, password reset emails, changes to terms or policies). We may also send promotional communications about new patterns, features, or special offers if you have opted to receive them. You can unsubscribe from marketing emails at any time by clicking the “unsubscribe” link in the email or updating your preferences in your account.
- Improvement & Personalization: Usage data and feedback help us understand how users interact with our Site, so we can improve layout, content, and functionality. It also helps us personalize your experience – for example, showing relevant pattern categories or remembering your preferred language and currency.
- Security & Fraud Prevention: We may use information (like IP addresses or purchasing patterns) to monitor for fraudulent activities, unauthorized access, or violations of our Terms. This helps us keep our platform safe and secure for all users.
3. Cookies & Tracking
We use cookies and similar tracking technologies for several reasons:
- Essential Cookies: These are necessary for the website to function properly. They let you do things like log into secure areas, maintain your shopping cart, and checkout. Without these, certain Services you request (like downloading a purchased file) wouldn’t be possible.
- Analytics Cookies: These cookies collect information about how visitors use our Site (which pages are visited most, if any errors occur, etc.). We use this data to improve the website’s performance and user experience. For example, we might see that many users search for a particular vehicle model – that tells us to maybe feature it more prominently.
- Preference Cookies: These remember your preferences, such as language selection, currency, or login state, so you don’t have to set them each time. They make your browsing experience more convenient and personalized.
- Third-Party and Advertising Cookies: At this time, EvoPatterns does not host third-party ads, but we do use third-party tools like Google Analytics (which sets its own cookies) and may use social media integration or remarketing tags. These help with understanding user demographics and could be used to show you EvoPatterns promotions on other platforms (e.g., seeing an EvoPatterns ad on Facebook after visiting our site). If we ever introduce broader advertising cookies, we will update this policy and obtain appropriate consent.
Cookie Consent: When you first visit our Site, you’ll see a cookie notice. By continuing to use the site or clicking “Accept,” you consent to our use of cookies as described. You can adjust your cookie settings at any time through your browser (each browser’s help menu will tell you how) or by using the privacy tools on our Site. Please note that disabling certain cookies may affect functionality (for example, you might not stay logged in or some features might not remember your preferences).
4. How We Share Your Information
EvoPatterns treats your personal information with care. We do not sell or rent your personal data to third parties. However, we do share information in the following scenarios:
- Service Providers: We work with trusted third-party companies to perform functions on our behalf. Examples include payment processors (to handle credit card transactions securely), email service providers (to send order confirmations or newsletters), cloud hosting services (to store data or files), and analytics providers. These partners only receive the information necessary to carry out their specific services, and they are contractually obligated to protect your data and use it only for the agreed-upon purpose.
- Business Transfers: If EvoPatterns is involved in a merger, acquisition, sale of assets, or other business transaction, customer information (including personal data) may be transferred to the successor or acquiring entity. In such cases, we will ensure that your information remains protected and will provide notice before any personal data becomes subject to a different privacy policy.
- Legal Requirements: We may disclose your information if required to do so by law or in response to a valid legal request (e.g., a subpoena, court order, or government demand). We may also share information when we believe in good faith that disclosure is necessary to protect our rights, investigate fraud, or ensure the safety of our users and the public.
- Your Direction: If you explicitly request or consent to us sharing your information in a particular context (for example, if you participate in a joint promotion with a partner and ask us to share your info with them), we will do so as instructed.
5. Data Security
We implement a variety of security measures to protect your personal information. This includes using HTTPS encryption (look for the padlock in your browser address bar when interacting with our site), secure servers, and other technical and administrative safeguards. Payment transactions are processed through PCI-compliant providers, meaning your sensitive payment details are handled with industry-standard security.
Despite our efforts, no method of transmission over the Internet or electronic storage is 100% secure. Therefore, while we strive to protect your information, we cannot guarantee its absolute security. It’s important for you as well to protect against unauthorized access to your account (by using strong passwords and keeping them confidential). If you have reason to believe that your interaction with us is no longer secure (e.g., you feel your account has been compromised), please contact us immediately.
6. Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. For example:
- We keep your account information and order history while your account is active so you can access your files and purchase records.
- If you close your account, we may retain certain data (like transaction records) for a period of time as required for legal, accounting, or reporting obligations.
- Usage data (which is often collected anonymously or pseudonymously) may be retained for analytical purposes to improve our services, but this generally doesn’t identify you personally.
When we no longer have a legitimate need to process your information, we will securely delete or anonymize it.
7. Your Rights & Choices
Depending on your location and applicable laws, you may have certain rights regarding the personal data we hold about you. These may include:
- Access & Correction: You can request details of the personal information we hold about you and ask us to correct any inaccuracies. Much of this can be done yourself in your account profile (for basic info) or by contacting support.
- Deletion: You can request that we delete your personal data. Keep in mind, we may need to retain some information for legal reasons or internal business purposes (for example, we might retain proof of purchase transactions for financial records). If you request deletion, we’ll let you know what data can be deleted and will take appropriate steps to comply.
- Withdrawal of Consent: If you have given us consent to process your data in a certain way (for example, for marketing emails), you can withdraw that consent at any time. Simply opt-out or unsubscribe from communications, or adjust settings in your account. Withdrawal of consent doesn’t affect the lawfulness of processing based on consent before its withdrawal.
- Data Portability: In some jurisdictions, you have the right to request a copy of personal data you provided to us in a machine-readable format, and to ask that we transmit it to another provider if technically feasible.
- Opt-Out of Analytics/Tracking: Many analytics providers offer their own opt-out mechanisms (e.g., Google Analytics has a browser add-on to opt out of tracking). You can also use browser settings or plug-ins to block tracking scripts. Our cookie banner also allows you to disable certain non-essential cookies.
To exercise any of these rights, please contact us at the email or address provided in the Contact section. We will respond to your request within a reasonable timeframe and in accordance with applicable law. We may need to verify your identity before fulfilling certain requests (for your security).
8. International Users
EvoPatterns is based in [Your Country], and our servers (or those of our service providers) may be located in multiple countries. If you are accessing our Site from outside [Your Country], be aware that your information may be transferred to, stored, and processed in a country that may not have the same data protection laws as your home jurisdiction. We take steps to ensure that appropriate safeguards are in place to protect your data in transit and at rest. By using our Services, you consent to your information being transferred to our facilities and to the facilities of our service providers as needed to provide the Service. If you are in the European Economic Area (EEA) or other regions with data transfer restrictions, we rely on legal transfer mechanisms (such as standard contractual clauses) to ensure your personal data remains protected.
9. Children’s Privacy
Our Site and Services are not directed to individuals under the age of 13 (or the minimum legal age in your country). We do not knowingly collect personal information from children. If you are under 13, please do not attempt to use our Site or send any personal information to us. If we learn that we have collected personal information from a child under the applicable age, we will promptly delete that information. If you are a parent or guardian and believe we might have information from or about your child, please contact us so we can take appropriate action.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes to our practices, legal requirements, or other operational reasons. When we make changes, we will revise the “last updated” date at the top of this policy. If changes are significant, we may also provide more prominent notice (such as an email notification or a banner on our website). We encourage you to review this page periodically to stay informed about how we are protecting your information. Your continued use of the Site after any changes to this Privacy Policy constitutes your acceptance of the updated policy.
11. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or how we handle your data, please contact us:
Email: privacy@evopatterns.com (or support@evopatterns.com)
Address: [EvoPatterns, Address Line 1, City, State/Province, Country]
We will be happy to address any concerns and help with any issues to the best of our ability. Your trust is important to us, and we are committed to safeguarding your privacy.Meta Description: Read the EvoPatterns Privacy Policy to understand what personal information we collect, how we use and protect it, and your rights. We value your privacy and ensure transparency in our PPF/tint pattern services